See the whole field, not just your side of it

Where your current POV stops, Outsight turns the digital signals from audiences, content, platforms, competitors and culture into your edge.

Illustration: a disc of dots representing your field. At first only a small part is lit, labelled your current point of view: the dashboards, research and listening you already have. Then the whole field lights up, with clusters labelled audiences, competitors, platforms, content and culture, and links are drawn between all five as dots travel from one to the next.

Trusted by

  • lululemon
  • Red Bull
  • ATB Financial
  • Interac
  • IG Wealth Management
  • Wilson
  • Vancity
  • Saje
  • Save-On-Foods
  • Canadian Tire
  • The North Face
  • Rossignol
  • And many more

How traditional approaches create blind spots

Why your usual inputs leave you guessing

Most teams rely on three familiar inputs. Each sees only part of the field, and what they miss creates blind spots.

Illustration: a disc of dots representing your field. Internal analytics, traditional market research and brand-centric listening each light a small part of it, numbered one to three, which together is your current view. Then five areas are outlined as blind spots: audiences, content, platforms, competitors and culture.

  • Your current POV
  • Blind spots
  1. 1

    Internal analytics

    Your CRM, web analytics and first-party data

    Only shows you the people who have already found your brand.

  2. 2

    Traditional market research

    Surveys, focus groups and polling

    People tell you who they want to be, which isn't always what they do.

  3. 3

    Brand-centric listening

    Digital listening, search and social media listening

    You're only listening for your own name, while the most relevant conversations happen without you.

  4. !

    The illusion of a full picture

    Three inputs, one partial view

    Together they can feel like you're seeing everything. In reality, five areas stay in the dark.

    Your blind spots
    • Audiences
    • Content
    • Platforms
    • Competitors
    • Culture

So your biggest decisions, from a new market to a launch, come down to a well-dressed guess.

Illustration: your own brand's data fills the frame, then the camera pulls back. It turns out to be one small part of a larger field. Audiences, content, platforms, competitors and culture appear, and links are drawn between all five.

The missing view

We call it Outsight

Insight is your current POV: how most marketers build strategy, by looking inward. Outsight turns that outward, to the whole field around you.

InsightLooking inward

  • Internal analytics
  • Customer surveys
  • Focus groups
  • Opinion polling
  • Brand listening

OutsightLooking outward

  • Audiences
  • Content
  • Platforms
  • Competitors
  • Culture

How we help

Billions of signals, turned into your next move

Think of us as a consultant, backed by technology we've built to keep watching the field.

We track

Signals from every platform and channel

Collected every day, across any industry.

  • Instagram
  • iOS apps
  • YouTube
  • Competitor ad spend
  • Snapchat
  • Podcasts
  • TikTok
  • Web traffic
  • LinkedIn
  • Video views
  • Android apps
  • Ad creative
  • Audience profiles
  • Facebook
  • Search trends
  • X
  • Email newsletters
  • Twitch
  • And many more

We make sense of it

Technology and a team

SortSeparate what matters to your business from what doesn't.
ConnectSee how the five areas affect each other.
ApplyRead it against your brand and goals, like a consultant on call.

You get

A clear next move

  • A current view of your field
  • Answers in days, plus updates when something changes
  • Reports, presentations and workshops ahead of your big planning decisions

Our solutions

Not sure where to start? Book a call

Why RightMetric

A view of the whole field you can trust and act on

What an outside view adds to the tools and research you already have.

Many sources, one holistic view

No single tool sees everything. We bring many data sources together into a read of what's shifting, with a next move you can act on.

Built around your decisions

We start with the decision in front of you, whether it's a goal, a challenge or an open question, then read the field around it.

Independent and neutral by design

We don't make the creative, buy the media or run the campaigns, so what you get is a third-party view with no agenda in the data.

Common questions

Questions we hear most

How is this different from the research and tools we already use?

It adds to them. Your analytics show you your own customers and what they do with your brand. Surveys, focus groups and polling show you what people say when you ask. Both look inward.

We add the outside view: what audiences, content, platforms, competitors and culture are doing across the field around you, including the people who haven't found your brand yet. It's meant to sit next to the research you already trust and give it context, not replace it.

What do we actually get?

What you get depends on the question you need answered, and every piece starts from the decision in front of you. In practice it's a mix of:

  • Audience research such as an Audience Gap Analysis, showing who your audience really is and where your current view of them has gaps.
  • Content opportunities such as a Content Opportunity Analysis, showing what people actually engage with and where there is room for your brand.
  • Competitive intelligence such as a Competitor Snapshot or an Ad Funnel Teardown, showing what competitors are doing and where they are gaining ground.
  • Platform and cultural reads showing where attention is moving and which cultural moments are shaping your category.

Findings arrive as reports, presentations and workshops ahead of your big planning decisions, with updates when something changes.

Have you worked with brands like ours?

We work with national and international brands across financial services, retail, consumer goods and more. A selection of client logos is at the top of this page.

On a call we can walk you through examples from your category, within what each client allows us to share.

Where does your data come from?

We bring together more than 25 data partners and platform sources, covering social media, web traffic, search, digital advertising, email and podcasts. That includes official data from the major social platforms, public sources such as census data, and anonymized, opt-in browsing data.

We cross-reference sources against each other, so no single one drives a finding.

See how our data works
Do you need access to our customer data?

No. We work from licensed third-party data about the field around you, so you don't need to share customer lists and nothing of yours has to leave your systems.

If you'd like us to compare what we find against your own numbers, we can work with whatever you choose to share.

How long does it take?

We move quickly. Because our data sources and tools are already in place, a focused question can often be answered in days rather than weeks.

How long a project takes depends on its scope. Reviewing one competitor is faster than studying an audience across several markets. We'll confirm timing with you before you commit, and we can keep watching so you hear about changes as they happen.

Do you run the campaigns or reach out to partners for us?

No. We're a research firm, so we don't make the creative, buy the media, run the campaigns or contact partners and creators on your behalf. What you get is a clear read of the field and a recommended next move. Your team, or the agency you already work with, takes it from there.

Because we have no financial stake in who you choose to work with, our recommendations stay independent.

Can we start small, and what does it cost?

Yes. Projects are scoped around the decision you need to make, and many can begin with a smaller first phase so you can see the value before committing more.

We don't have one price list because scope varies a lot. The quickest way to a clear number is a short call about what you're trying to decide.

Ready to see the whole field?

Book a call