Audiences
Understand audience behavior
Learn where your audience really spends its time, and how their interests are shifting before your own data catches up.
See how we help you understand audiencesWhere your current POV stops, Outsight turns the digital signals from audiences, content, platforms, competitors and culture into your edge.
Illustration: a disc of dots representing your field. At first only a small part is lit, labelled your current point of view: the dashboards, research and listening you already have. Then the whole field lights up, with clusters labelled audiences, competitors, platforms, content and culture, and links are drawn between all five as dots travel from one to the next.
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How traditional approaches create blind spots
Most teams rely on three familiar inputs. Each sees only part of the field, and what they miss creates blind spots.
Illustration: a disc of dots representing your field. Internal analytics, traditional market research and brand-centric listening each light a small part of it, numbered one to three, which together is your current view. Then five areas are outlined as blind spots: audiences, content, platforms, competitors and culture.
Your CRM, web analytics and first-party data
Only shows you the people who have already found your brand.
Surveys, focus groups and polling
People tell you who they want to be, which isn't always what they do.
Digital listening, search and social media listening
You're only listening for your own name, while the most relevant conversations happen without you.
Three inputs, one partial view
Together they can feel like you're seeing everything. In reality, five areas stay in the dark.
So your biggest decisions, from a new market to a launch, come down to a well-dressed guess.
Illustration: your own brand's data fills the frame, then the camera pulls back. It turns out to be one small part of a larger field. Audiences, content, platforms, competitors and culture appear, and links are drawn between all five.
The missing view
Insight is your current POV: how most marketers build strategy, by looking inward. Outsight turns that outward, to the whole field around you.
InsightLooking inward
OutsightLooking outward
How we help
Think of us as a consultant, backed by technology we've built to keep watching the field.
We track
Collected every day, across any industry.
We make sense of it
You get
Our solutions
Audiences
Learn where your audience really spends its time, and how their interests are shifting before your own data catches up.
See how we help you understand audiencesContent
Whitespace is the topics and formats nobody owns yet. We find the ones your brand could claim early.
See how we help you find content whitespaceCompetitors
Competitors rarely announce their next move. Early signals show how fast they are growing and which strategies are working.
See how we help you track competitor movesPlatforms
Platforms are changing fast. We help you understand where attention is moving and which new ones are gaining momentum.
See how we help you spot platform shiftsCulture
Not every cultural moment is worth joining. We spot the ones shaping your category before they go mainstream.
See how we help you read cultural signalsNot sure where to start? Book a call
Why RightMetric
What an outside view adds to the tools and research you already have.
No single tool sees everything. We bring many data sources together into a read of what's shifting, with a next move you can act on.
We start with the decision in front of you, whether it's a goal, a challenge or an open question, then read the field around it.
We don't make the creative, buy the media or run the campaigns, so what you get is a third-party view with no agenda in the data.
Common questions
It adds to them. Your analytics show you your own customers and what they do with your brand. Surveys, focus groups and polling show you what people say when you ask. Both look inward.
We add the outside view: what audiences, content, platforms, competitors and culture are doing across the field around you, including the people who haven't found your brand yet. It's meant to sit next to the research you already trust and give it context, not replace it.
What you get depends on the question you need answered, and every piece starts from the decision in front of you. In practice it's a mix of:
Findings arrive as reports, presentations and workshops ahead of your big planning decisions, with updates when something changes.
We work with national and international brands across financial services, retail, consumer goods and more. A selection of client logos is at the top of this page.
On a call we can walk you through examples from your category, within what each client allows us to share.
We bring together more than 25 data partners and platform sources, covering social media, web traffic, search, digital advertising, email and podcasts. That includes official data from the major social platforms, public sources such as census data, and anonymized, opt-in browsing data.
We cross-reference sources against each other, so no single one drives a finding.
See how our data worksNo. We work from licensed third-party data about the field around you, so you don't need to share customer lists and nothing of yours has to leave your systems.
If you'd like us to compare what we find against your own numbers, we can work with whatever you choose to share.
We move quickly. Because our data sources and tools are already in place, a focused question can often be answered in days rather than weeks.
How long a project takes depends on its scope. Reviewing one competitor is faster than studying an audience across several markets. We'll confirm timing with you before you commit, and we can keep watching so you hear about changes as they happen.
No. We're a research firm, so we don't make the creative, buy the media, run the campaigns or contact partners and creators on your behalf. What you get is a clear read of the field and a recommended next move. Your team, or the agency you already work with, takes it from there.
Because we have no financial stake in who you choose to work with, our recommendations stay independent.
Yes. Projects are scoped around the decision you need to make, and many can begin with a smaller first phase so you can see the value before committing more.
We don't have one price list because scope varies a lot. The quickest way to a clear number is a short call about what you're trying to decide.